ING Awarded for High-quality Customer Communications in Retirement Savings and Behavioral Finance

July 11, 2006 Hartford, CT Share: Print Subscribe to Email Alerts

ING, a global financial services leader, announced today it recently received a number of awards from two international competitions, both of which recognize excellence and effectiveness in professional communications. ING is committed to producing effective, high-quality materials that help companies manage their employer sponsored retirement plans and help participating employees learn about the plan and the importance of saving for retirement.
“ING places great emphasis on its communications to both plan sponsors and participants,“ said Jim Pedrick, head of worksite and institutional marketing, ING Retirement Services. “We are honoured to receive these awards, and will continue to make high-quality customer communications a priority.”

The awards:

  • The 2005/2006 International Mercury Awards awarded ING the Grand Award (Best in Class) for the newsletter category for ING Perspective. The newsletter is sent to ING’s retirement plan participants and focuses on general educational content to help participants make the best use of their retirement savings.

    ING also received the Gold for ING Perspective and IMPACT Magazine; and the Bronze for IMPACT Magazine (Customer Publications) and IMPACT Magazine (External Magazine).
  • The Communicator Awards awarded ING the Award of Excellence for IMPACT Magazine and for a set of materials focusing on Behavioral Finance – exploring the impact emotional and behavioral biases can have on saving for retirement. The Behavioral Finance materials included an ING-produced research paper on behavioral finance, email campaigns to encourage “good” retirement savings behaviors, and a collection of ING-sponsored information and articles.

    ING also received the Award of Distinction for Sponsor Presentation (Marketing Presentation); Sponsor Presentation (PowerPoint); Psychology, Emotion and Investing: Exploring Participant Behavior in Defined Contribution Plans white paper; e-Delivery Payroll Stuffer; and IMPACT Magazine. An Honorable Mention was given to ING for the various materials supporting the rollout of the ING Solution PortfoliosSM target-date lifecycle funds.

ING was also recently awarded Best in Class awards from PLANSPONSOR Magazine for Best In Class, including Loan Processing and Service to Retirees, in the small plan market, and for loan/withdrawal turnaround time and range of investment options in the micro-plan market.

Press inquiries

Caroline Campbell, ING, 212-309-5931 or

About ING

ING Group is a global financial institution of Dutch origin offering banking, insurance and asset management to more than 60 million private, corporate and institutional clients in more than 50 countries. With a diverse workforce of more than 113,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

In the U.S., the ING family of companies offers a comprehensive array of financial services to retail and institutional clients, which include life insurance, retirement plans, mutual funds, managed accounts, alternative investments, direct banking, institutional investment management, annuities, employee benefits, financial planning and reinsurance. ING holds top-tier rankings in key U.S. markets and serves more than 15 million customers across the nation. For more information, visit