ING Employee Benefits announces enhancements to simplify and streamline its enrollment tool

October 1, 2009 Minneapolis Share: Print Subscribe to Email Alerts

ING Employee Benefits has announced four significant enhancements to its proprietary enrollment software, ING Enroll. The changes include a tailored “quick quote” function, additional automated forms, and enhanced reporting and re-enrollment capabilities.

“The new features of ING Enroll make voluntary benefits enrollments even easier by automating processes and providing more information to help our enrollment firms better serve the end customer,” said Ivan Gilreath, president of ING Employee Benefits.

The enhancements include:

Quick Quote
– For enrollment firms who link to the ING Enroll system, their enrollers now have the ability to give employees a preliminary, customized quote for their premium, based on their payroll frequency. This integrated function allows enrollers to use this feature without leaving the system. For employees, the functionality allows them to make a more educated decision and speeds the process by having a good cost estimate before the enroller begins the application process.

Electronic Signatures for State-Specific Forms
– Supplemental state forms, such as an evidence of insurability form, can be signed electronically like an application. Having state-specific electronic forms eliminates the need for paper forms that may be necessary with other electronic enrollment solutions.

Enhanced Reporting
– New ING Enroll reporting allows enrollment case managers to see which employees have and have not met with an enroller. This additional information can help case managers ensure as many employees as possible are seen during a face-to-face enrollment. The more employees seen typically means better employee participation in product offerings and increased sales.

Re-Enrollment Capabilities
–Enrollers now have the ability to reference an applicant’s existing voluntary coverage with ING Employee Benefits. This enhancement allows the enroller to properly handle applications for increases of coverage for “accept/decline” decisions at the point of sale.

ING Enroll
is ING Employee Benefits’ proprietary software solution for enrolling employees in their benefits plans. Enrollments are conducted via laptop computers that are either connected in real-time to a secure Internet site, synched daily, or linked to the enrollment system of an enrollment firm. ING Enroll currently links to many leading enrollment firms, and has the ability to add more links to those who request the functionality.

ING Enroll offers our customers one platform to provide benefits enrollment, reduce outsourcing costs, and verify eligibility. The seamless integration and alignment with key enrollment firms positions ING Employee Benefits as a top U.S. employee benefits provider,” said Gilreath. “The enhancements make ING even easier to do business with.”

Press inquiries

Phil Margolis, ING, 860.580.2676 or phil.margolis@us.ing.com

About ING Employee Benefits

ING Employee Benefits is dedicated to developing the best possible benefits solutions that bring value to producers, simplicity to employers, and fairness to employees. ING Employee Benefits offers a range of products and services that include stop-loss, accident, critical illness, life and disability income insurance. The insurers have more than 90 years of experience in the design, implementation and administration of employee benefit plans. Most insurance products and services are provided by ReliaStar Life Insurance Company and ReliaStar Life Insurance Company of New York, members of the ING family of companies. Each insurer is solely responsible for the financial obligations under the policies or contracts it issues.

About ING

ING is a global financial institution of Dutch origin offering banking, investments, life insurance and retirement services to over 85 million private, corporate and institutional clients in approximately 40 countries. With a diverse workforce of about 111,000 people, ING is dedicated to setting the standard in helping our clients manage their financial future.

In the U.S., the ING (NYSE: ING) family of companies offer a comprehensive array of financial services to retail and institutional clients, which includes life insurance, retirement plans, mutual funds, managed accounts, alternative investments, direct banking, institutional investment management, annuities, employee benefits, financial planning, and reinsurance. ING holds top-tier rankings in key U.S. markets and serves nearly 30 million customers across the nation. For more information, visit www.ing.com/us.