Mistretta joins ING U.S. Financial Services as Chief Operations Officer of the Life Business Group
ING U.S. Financial Services has named Paul L. Mistretta to be its chief operations officer for the U.S. Life Business Group. In that capacity, he is responsible for the technology, customer service and underwriting function for the company’s life insurance business. He will be based at the company’s headquarters in Atlanta.
Most recently Mistretta served as executive vice president of insurance services and business process outsourcing at American General Life Insurance Companies (an AIG company). Prior to that position, he was senior vice president and chief operations officer at First Colony Life Insurance (a Genworth Financial company).
“Paul brings a wealth of knowledge in life insurance operations, IT and the Six Sigma process,” said Catherine Smith, chief operating officer at ING U.S. Financial Services. “He will play a critical role in helping us build on our strong market position and sales momentum, and continue the process and service improvements for our producers and policy holders.”
Mistretta earned a bachelor’s degree in management science from Kean University in Union, N.J. in 1979. He is a fellow at the Life Management Institute, with a specialization in information systems. He has served on Life Office Management Association’s (LOMA) Individual Services and Information Systems committees.
Mistretta and his wife, Antoinette, are residents of The Woodlands, Texas and will be relocating to Atlanta.
Phil Margolis, 860-723-4783 firstname.lastname@example.org
ING Group is a global financial institution of Dutch origin offering banking, insurance and asset management to more than 60 million private, corporate and institutional clients in more than 50 countries. With a diverse workforce of more than 112,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.
In the U.S., the ING family of companies offers a comprehensive array of financial services to retail and institutional clients, which include life insurance, retirement plans, mutual funds, managed accounts, alternative investments, direct banking, institutional investment management, annuities, employee benefits, financial planning and reinsurance. ING holds top-tier rankings in key U.S. markets and serves more than 14 million customers across the nation. For more information, visit www.ing.com