Voya Financial deals with its business partners according to a set of high ethical standards and has strict procurement policies on child labor, environmental issues, health and safety regulations and supplier diversity.
We are firmly committed to providing opportunities for equal access to all qualified minority and women owned enterprises (M/WBEs) wishing to do business with us. In addition, we are committed to providing opportunities for equal access to all certified Lesbian, Gay, Bisexual and Transgender (LGBT) owned enterprises. Doing so enhances our relationships with current customers while also improving our ability to attract and retain new business within and outside of target markets.
Procurement staff has to comply with the Voya Financial Procurement Code of Conduct as well as the Business Principles that all staff follow. This code requires confidentiality with respect to quotations and proposals from suppliers and sets strict boundaries for contacts and relations with suppliers. Procurement staff must sign the code every year to remind them of its importance.
Our Reciprocity Policy
Many of our suppliers are also clients of Voya Financial. Our reciprocity policy states that when a customer or potential customer wants to become a supplier, this company will be assessed only on the basis of price and quality and not on its customer status.