Government Retirement Plan Services

We offer retirement plan solutions with a focus on the objectives that are important to you and your employees, including:

  • Award-winning communications
  • Local participant support and education
  • Flexible investment strategies
  • Specialized expertise in plan services
  • Recordkeeping support and services

With the ING U.S. family of companies, you gain access to over 40 years of retirement expertise. As an advocate for a healthy and comfortable retirement, we offer solutions that help plan participants prepare and plan for retirement.

Discover why so many government plan sponsors have selected ING U.S. as their retirement plan administrator:

  • Resources and services to help educate employees on taking full advantage of plan benefits
  • Local service and support for your employees
  • Flexible products and investments tailored to meet your needs
  • Fiduciary solutions and resources
  • Complementary technology solutions to help better manage your plan

Educational resources and services

Our customized education approach combines a suite of tools and services with flexible access to information.

  • Award-winning “Your Number” education materials
  • My Retirement Outlook retirement calculator to help employees better prepare to close the retirement income gap
  • leverages the power of “peer comparison” to make it possible for participants to see where they stand in relation to others on financial matters
  • Spanish materials1
  • Customizable online education and enrollment2
  • Transition counseling for job changers and retirees2
  • U.S.-based call center with extended hours, including 24-hour participant and plan sponsor access through the Voice Response Unit (VRU)

May be available in certain instances.
Does not apply to all plans. Please refer to the proposal provided to your plan (if applicable).

Local service and support

ING U.S. understands the effective balance between the delivery of services through our in-person local team and our online technology solutions. Our dedicated local representatives are committed to helping employees appreciate and understand the important benefits available to them.

Flexible products and investments

We recognize the differences in the needs of our plan sponsors and our flexibility in product design allows you to customize a program with your interests in mind. Our relationships with more than 150 fund managers and access to over 12,000 funds allows you to create an investment menu utilizing various fund managers. Finally, our focus on full fee disclosure for both you and your employees improves understanding of the costs of participating in your plan.

Fiduciary solutions

ING U.S. places great importance on the ability to offer its plan sponsors services and tools designed to make their day-to-day responsibilities less burdensome and ongoing compliance easier. Key initiatives to help you meet your fiduciary responsibilities include:

  • Legislative updates and plan sponsor newsletters
  • Plan sponsor reporting
  • IRS audit support
  • Compliance Testing
  • Plan sponsor advisory forum/council
  • Sample plan documents and investment policy statements
  • Fiduciary education and training
  • ING Fund Evaluation ScorecardSM, a proprietary investment analytical tool independently certified by Wilshire Associates

Technology resources

ING U.S. understands the need for best-in-class technology to make it easier for plan sponsors and participants and to complement the in-person support we provide. Our plan sponsors can gain a thorough understanding of their plans and industry trends through our on-demand reporting capabilities and Benchmark Wizard tool. These data-mining tools help you access useful data to measure and improve plan metrics and identify education opportunities to help increase plan awareness, drive participation, and educate participants on the importance of saving for their financial future.

For participants, online capabilities include transactional features such as automatic enrollment arrangements, automatic contribution increase, contribution rate change service, and investment changes. In addition, we make it easy for them to access educational information through a library of resources including interactive calculators and online seminars.