Healthcare and Not-for-Profit Retirement Plan Services

At ING, the well-being of your retirement program is our number one priority. With our sophisticated retirement
expertise and exceptional one-on-one service for employees, we design and deliver a retirement program tailored
to your institution’s unique operations and diverse employee population.

Dedicated to serving healthcare organizations

For more than 40 years, ING has been committed to Healthcare clients:

• ING serves more than 5,500 healthcare plans.¹
• We provide retirement plans to more than 328,000 participants.¹
• Our average relationship with healthcare customers exceeds 20 years.
• A 99% retention rate for the last 3 years.²

¹ As of 3/31/10
² ING internal data 

Superior plan design

ING offers an array of plan design options to meet your needs, whether you have a 403(b), 401(a), 457 or 401(k) plan:

• Serve as the sole investment provider for your plan or work cohesively with other companies to support your needs
• Deliver variable annuity and/or mutual fund products with investment options from well-known fund managers
• Offer popular investment options such as actively managed funds, asset allocation (lifestyle) funds and more.
• Provide services on a bundled or unbundled basis.
• Service plans that cross IRS codes

You should consider the investment objectives, risks, charges, and expenses of the variable product and its underlying fund options, or mutual funds offered through a retirement plan, carefully before investing. The prospectuses/prospectus summaries/information booklets contain this and other information, and can be obtained by contacting your local representative. Please read the information carefully before investing.  

Securities offered through ING Financial Advisers, LLC and other broker-dealers who have selling agreements with ING 

Best in class plan support for you

• Your ING regional manager serves as your primary contact, marshaling resources within ING to help design a product/service package to meet your objectives.
• A plan manager can oversee the set-up and day-to-day administration of your plan.
• We offer technical services and legal expertise to keep you informed of legislative changes and regulatory developments affecting retirement benefits. 

Personalized service for your employees

Providing exceptional care to your employees is at the heart of our retirement solution for you.

• Dedicated registered representatives conduct group education to help employees understand their options.
• Representatives also hold one-on-one meetings to address employees’ specific needs:
  
  • Identify retirement objectives
  • Recommend adjustments as needed for asset allocation, lifestyle changes and market conditions
  • Transition from accumulating assets to withdrawing income
• Tailor-made seminars help your employees identify their retirement objectives at each life stage.
• My Retirement Outlook helps employees determine if they may experience a retirement income gap, learn more about their defined benefit plan, see real-life impact of retirement savings on their paychecks and more.
• Customer service representatives available to provide day-to-day account help.
• 24 hour online account access to view balances, transaction history, online statements and personal rate of return.

Plan administration made easier

ING helps remove some of your plan administration burden: 

• Processing and monitoring contributions, withdrawals, rollovers, distributions and in-service withdrawals.
• Data aggregation and remittance.
• ERISA services, including signature-ready 5500 reporting and compliance testing.
• On-demand reporting of your plan through a Sponsor website, including total assets, year-to-date contributions, activity summaries and more.  

Insurance products, annuities and retirement plan funding issued by (third party administrative services may also be provided by) ING Life Insurance and Annuity Company. Securities are distributed by ING Financial Advisers, LLC (member SIPC), One Orange Way, Windsor, CT 06095-4774. These companies are wholly owned, indirect subsidiaries of ING Groep, N.V. Securities may also be distributed through other broker-dealers with which ING Financial Advisers, LLC has selling agreements. These companies are members of the ING family of companies. Insurance obligations are the responsibility of each individual company. Products and services may not be available in all states. Products and services offered through the ING family of companies. © 2010 ING North America Insurance Corporation.