Talk to Us - For Individuals
Taking care of our customers is our top priority. We know when you're looking for someone to help you, you want to be connected to the right person - fast. Simply choose an option, and we’ll get you on your way.
For more contact methods, visit Talk to Us – For Employers & Plan Sponsors and Talk to Us – For Professionals.
Talk with an ING Customer Service Representative
We’d love to hear from you! To speak with us, just dial the appropriate customer contact center number below. If you prefer, you can always send us an email or view our mailing addresses.
| Retirement Plans | Top of page |
|---|---|
| ING Life Insurance and Annuity Company Tel. 800-262-3862 | ReliaStar Life Insurance Company Tel. 877-884-5050 |
| ING Financial Solutions | Top of page |
|---|---|
| ING Fixed Annuities Contracts Issued by: | ING Variable Annuities Contracts Issued by: |
| ING Financial Solutions Contracts Issued By: | ING Tel. 800-366-0066 (for Policyholders or new customers) |
| Life Insurance | Top of page |
|---|---|
ReliaStar Life Insurance Company | |
| Employee Benefits | Top of page |
|---|---|
ReliaStar Life Insurance Company Customer Service: Life, AD&D, Critical Illness Claims: STD or LTD Claims: Accident Claims: Cancer Claims: | |
| Mutual Funds | Top of page |
|---|---|
| ING Funds Tel. 800-334-3444 | |
| Banking | Top of page |
|---|---|
| ING DIRECT Tel. 800-464-3473 | |
| Broker-Dealers | Top of page |
|---|---|
| ING Financial Advisers, LLC Tel. 860-580-4646 | 800-238-6223 (toll free) | ING Financial Partners, Inc. Tel. 800-356-2906 |
| Trusts | Top of page |
|---|---|
| ING National Trust Tel. 877-250-7171 | |
| ING Investment Management | Top of page |
|---|---|
| Tel. 212-309-8200 | |

