Talk to Us - For Individuals

Talk to Us - For Individuals
Individuals - Talk to Us

Taking care of our customers is our top priority. We know when you're looking for someone to help you, you want to be connected to the right person - fast. Simply choose an option, and we’ll get you on your way.

For more contact methods, visit Talk to Us – For Employers & Plan Sponsors and Talk to Us – For Professionals.

Talk with an ING Customer Service Representative

We’d love to hear from you! To speak with us, just dial the appropriate customer contact center number below. If you prefer, you can always send us an email or view our mailing addresses.

Life Insurance  Top of page

ingservicecenter.com
ReliaStar Life Insurance Company
ReliaStar Life Insurance Company of New York
Security Life Insurance Company of Denver
Tel. 877-886-5050
Fax. 877-788-6308

Retirement PlansTop of page
ING Life Insurance and Annuity Company

Tel. 800-262-3862

ReliaStar Life Insurance Company

Tel. 877-884-5050

ING Annuity and Asset Solutions
Top of page
ING Fixed Annuities

Contracts Issued by:
ING USA Annuity and Life Insurance Company
Tel. 800-369-5303

ING Variable Annuities

Contracts Issued by:
ING USA Annuity and Life Insurance Company
Tel. 800-366-0066
Fax. 515-698-2034

ING Select Advantage

Contracts Issued By:
ING Life Insurance and Annuity Company
Tel. 888-854-5950

ING

Tel. 800-366-0066 (for Policyholders or new customers)
Tel. 800-344-6860 (for Financial Professionals)

Employee BenefitsTop of page

ReliaStar Life Insurance Company
ReliaStar Life Insurance Company of New York

Customer Service:
Tel. 800-537-5024

Life, AD&D, Critical Illness Claims:
Tel. 888-238-4840

STD or LTD Claims:
Tel. 800-328-4090

Accident Claims:
Tel. 866-225-8704

Cancer Claims:
Tel. 800-301-6416

Mutual Funds  Top of page
ING Funds

Tel. 800-992-0180 (Shareholder Services)

ING Direct BankingTop of page

New Customers:
1-800-464-3473 (8 AM – 8 PM, 7 days a week)

Existing Customers:
1-888-464-0727 (8 AM – 8 PM, 7 days a week)

Access your account 24/7 through our Interactive Phone Service:
1-888-464-7868

Fax:
1-888-464-3220 or 1-302-255-3990

Broker-DealerTop of page
Recruiting Inquiries:
Tel.  1-800-356-2906, option 9, extension 86705
General Inquiries:
Tel.  1-800-356-2906
TrustsTop of page
ING National Trust

Tel. 877-250-7171
Fax. 612-342-3656

ING Investment ManagementTop of page
Tel. 212-309-8200
65790099999