HR Service Center

Once you are On Board with us, the ING U.S. HR Service Center will be your one-stop shop for benefits and payroll information and services.

Whether it's finding insurance coverage, checking 401(k) account balances, or arranging direct deposit of your paycheck, the HR Service Center is available to help.

HR Service Center

Telephone:
(800) 555-1899

Hours:
9 a.m. – 7 p.m. Eastern time

Mailing Address:
ING U.S. HR Service Center
PO Box 14554
Des Moines IA 50306-9971

Your ING U.S. Help Desk

Telephone:
(855) 487-3375

Online:
Delivered via Service Now!

Hours:
24 hours a day, 7 days a week, 365 days a year.

Your ING U.S. IM Help Desk

Telephone:
(877) IIM FIXX 446-3499

Hours:
7 a.m. – 7 p.m., After hours answer service and 24 hour pager support.